QUESTIONNAIRE ON PORT OPERATIONS
STANDARDS
The questionnaire
is intended
to generate
information
from APA members
on the procedures
being implemented,
utilization
of resources
and standards
adopted in
port operations
particularly
those pertaining
to cargo handling,
pilotage and
tug services.
It is important
that complete
and accurate
answers are
provided since
the latter
will provide
the basis
for the preparation
of the Best
Practices
Manual in
the ASEAN.
One
set of questionnaire
should be
accomplished
per port/terminal.
Questions
are grouped
by major area.
Answers to
the questions
may be indicated
by checking
the corresponding
box or by
filling-in
the blanks/tables
provided after
the questions
or by indicating
"Not
Applicable".
It
will be very
helpful if
respondent
ports will
include a
brief narrative/discussion
of issues/problems
relating to
areas/questions
covered by
the survey.
Such narrative
should include
the proposed
solutions
or actions
undertaken
by the port
to address
issues/problems
identified.
Please use
separate sheets
if necessary.
A. |
General Information |
|
1. Country :
VIETNAM
2. Name of Port/Terminal :
SAIGON PORT
3. Category of Respondent |
|
|
q
Port Authority |
q
Private Contractor |
|
þ
Port Owner
|
q
Terminal Operator |
|
þ
Port Operator |
q
Others __________________
|
|
B. |
Cargo Handling |
|
1.
Who is responsible for undertaking cargo handling?
þ
Port Authority/Owner/Operator
q
Private Contractor/ Terminal Operator
q
Port Authority/Owner and Private Contractor /Terminal
Operator
q
Others (Please specify)
|
|
|
|
Please attach relevant guidelines, systems and procedures (if
any) used in the selection, monitoring and evaluation of
performance/productivity of cargo handling operators. Likewise,
include issues/problems encountered and proposed solutions or
actions undertaken. |
|
2.
What is the volume of cargo handled in CY 2000,
classified by type? |
|
|
Type of Cargo |
Volume (in metric ton) |
|
|
|
Container |
2,272,720 |
|
|
|
Bulk (Liquid) |
NIL |
|
|
|
Bulk (Dry) |
3,173,941 |
|
|
|
General Cargo |
4,254,325 |
|
|
|
Others (Please specify) |
|
|
|
3.
What positions/skills and number of cargo handling
personnel are available?
-
Equipment Operators
|
Position/Skills Type |
Actual No. Available |
|
|
Forklift Operator |
151 |
|
|
Reach Stacker Operator |
|
|
RTG Operator |
11 |
|
|
Straddle Carrier Operator
|
|
|
|
Mobile Crane Operator |
61 |
|
|
Gantry Crane Operator |
|
|
|
Primemover & Trailer
Operator |
64 |
|
|
Truck/Buldozer/Trimmer
Operator |
|
|
Others (Please specify) |
|
|
|
|
|
-
Port-workers
|
Position/Skills Type |
Actual No. Available |
|
|
Stevedore |
1,326 |
|
|
Winchman |
104 |
|
|
Signalman |
52 |
|
|
Timekeeper |
NIL |
|
|
Tallyman |
149 |
|
|
Foreman |
63
|
|
|
Ship Supervisor |
|
|
Others (Please specify) |
|
|
4.
How do equipment operators/portworkers acquire their skills for
cargo
Handling?
q
Experience
þ
Formal Training (state training
institution)
-
HO CHI MINH CITY UNIVERCITY OF TRANSPORT
- SAIGON PORT TECHNICAL SCHOOL
þ
On-the-job
q
Others
(Please specify) ______________________________
5.
Is there a continuing skills enhancement program for:
-
Portworker
q
None
þ
Yes
(Please identify): SHORT REFRESHER
COURSES HELD EVERY YEAR TO RE-TRAIN
WORKERS IN
COMPLIANCE WITH THEIR POSITIONS/SKILLS
-
Equipment Operator
q
None
þ
Yes
(Please identify): NEW
TECHNOLOGIES ON EQUIPMENT MAINTAINANCE AND OPERATIONS ARE OFTEN
INTRODUCED TO EQUIPMENT OPETRATORS IN THE OCCASION OF THE
PROCUREMENT OF NEW EQUIPMENT AND RE-TRAINING COURSES HELD BY THE
PORT.
6. What are the basis for
portworkers'/equipment operators' compensation?
þ
Existing laws
þ
Collective Bargaining Agreement
q
Others (Please
specify)________________________________
7. What monetary and
non-monetary benefits do portworkers/equipment operators get?
þ
Salary
BASED ON QUANTITY/VOLUME OF CARGOES HANDLED.
þ
Overtime pay
ON NATIONAL HOLIDAYS & LUNAR NEW YEAR..
q
Night Differential Pays
þ
Meal Allowance
þ
Medical Allowance
þ
Uniform Allowance
q
Others (Insurance, social security, etc. -
please specify)
HEALTH INSURANCE, SOCIAL
SECURITY.
Please provide copies of the following (if
available):
·
Manpower Development Program
·
Guidelines, systems and procedures in
the evaluation of performance of equipment operators and
portworkers.
·
Benefits/Incentives given to equipment
operators and portworkers.
8.
What and how many are the equipment?
-
Quay Equipment
|
Equipment Type |
Capacity |
Number of Units |
|
|
Quay Cranes |
|
|
|
|
- MOBILE CRANE |
80 ~ 100 MT |
|
|
|
|
10 ~ 30 MT |
5 |
|
|
- CRAWLER CRANE |
60 ~ 90 MT |
29 |
|
|
- FLOATING CRANE |
100 MT
|
2 |
|
|
Primer movers |
|
1 |
|
|
Trailers/Chassis |
20’/40’ container |
19 |
|
|
Forklift |
Below 10 Tons |
available |
|
|
|
10 Tons & above |
|
|
|
Truck/Dozer/Trimmer |
|
|
|
|
Others (Please specify) |
|
61 |
|
-
Yard Equipment
|
Equipment Type |
Capacity |
Number of Units |
|
|
Straddle Carrier |
|
|
|
|
Reach Stacker |
42 Tons
|
7 |
|
|
Forklift |
|
|
|
|
- Front-end Loader |
Below 10 Tons |
98 |
|
|
|
10 Tons & above |
7 |
|
|
- Top Loader |
Below 45 Tons |
6 |
|
|
|
45 Tons & above |
|
|
|
Mobile Crane |
Below 10 Tons |
5 |
|
|
|
10 Tons & above |
31 |
|
|
Rubber Typed Gantry |
Below 35 Tons |
2 |
|
|
|
35 Tons & above |
|
|
|
Others (Please specify) |
|
|
|
Please attach guidelines, systems and procedures (if any) used in the
utilization and
development of quay and yard equipment.
9.
What is the lead time in terms of number of days, hours and/or minutes
for requesting portworker and/or equipment?
-
Request for Portworker
q
In number of days
þ
In number of hours 8
HOURS
q
In number of minutes
- Request for
Equipment
q
In number of days
þ
In number of hours 8
HOURS
q
In number of minutes
Please attach copies of guidelines, systems and
procedures (if any) used in the utilization and development of quay
and yard equipment.
10.
Are portworkers,
and/or equipment for cargo handling always available upon request?
þ
Yes
q
No (Identify situations
when not available) ________________
Cite problems
encountered and proposed solutions or actions taken to address
identified problems.
11.
How are
portworkers assigned to a particular cargo handling operation?
q
Rotation
q
"First-Come/First-serve" basis
þ
Per work schedule
q
Others (Please specify)
Please cite problems/constraints attendant to portworkers'
deployment and proposed solutions or actions
undertaken to correct
problems.
12. Does the port have a Cargo Location System?
q
No
þ
Yes (Identify whether manual or
computer-based and describe
briefly)
(CY MANAGEMENT SYSTEM (COMPUTER
NETWORK)
Please provide copies of manual,
flowchart and related documents.
13.
Identify
documents used, persons responsible for preparation and schedule of
submittal.
- Containerized
Type of Operation
|
Name of Doc & Data Elements |
Who Prepares |
To Whom Submitted |
When Submitted |
Cargo Discharging |
REPORT ON RECEIPT OF CARGO |
CHIEF TALLY |
- SHIP
- CONSIGNEE
- OTHERS IF IN NEED
|
ON & AFTER DEPARTURE OF SHIP |
Cargo Delivery |
EQUIPMENT INTERCHANGE RECEIPT |
WARE-HOUSING OFFICE |
- CONSIGNEE OR RECEIVER
- OTHERS IF IN NEED
|
UPON DELIVERY |
Cargo Entry |
EQUIPMENT INTERCHANGE
RECEIPT
|
WARE-HOUSE OFFICE |
- SHIPPER
- OTHERS IF IN NEED
|
UPON ENTRY |
Cargo Loading |
GENERAL REPORT OF LOADING |
CHIEF TALLY |
- SHIP
- SHIPPER
- OTHERS IF IN NEED
|
ON & AFTER DEPARTURE OF SHIP |
Shifting |
SHIFTING ORDER |
- SHIP
- SHIP’S AGENT
|
TO PORT FOR IMPLEMENTATION |
BEFORE OR ON HANDLING
OPERATIONS |
-
Non-containerized
|
Type of Operation
|
Name of Doc & Data Elements |
Who Prepares |
To Whom Submitted |
When Submitted |
|
Cargo Discharging |
REPORT ON RECEIPT OF CARGO |
CHIEF TALLY |
- SHIP
- CONSIGNEE
- OTHERS IF IN NEED
|
ON & AFTER DEPARTURE OF SHIP |
|
Cargo Delivery |
CARGO RECEIPT/DELIVE-RY,
INTO/FROM WAREHOUSES |
WARE-HOUSING OFFICE |
- CONSIGNEE OR RECEIVER
- OTHERS IF IN NEED
|
UPON DELIVERY |
|
Cargo Entry |
CARGO RECEIPT/DELIVE-RY,
INTO/FROM WAREHOUSES |
WARE-HOUSING OFFICE |
- SHIPPER OR DELIVERER
- OTHERS IF IN NEED
|
UPON ENTRY |
|
Cargo Loading |
GENERAL REPORT OF LOADING |
CHIEF TALLY |
- SHIP
- SHIPPER
- OTHERS IF IN NEED
|
ON & AFTER DEPARTURE OF SHIP |
|
Shifting |
SHIFTING ORDER |
- SHIP
- SHIP’S AGENT
|
TO PORT FOR IMPLEMENTATION |
BEFORE OR ON HANDLING
OPERATIONS |
|
- Define
Each Unique Data Elements States in Column I
Data Element |
Definition |
REPORT ON RECEIPT OF CARGO |
CONFIRM THE TOTAL QUANTITY OF
CARGOES DISCHARGED FROM VESSEL |
GENERAL REPORT OF LOADING |
CONFIRM THE TOTAL QUANTITY OF
CARGOES LOADED ON BOARD THE VESSEL |
EQUIPMENT INTERCHANGE RECEIPT |
TO DELIVER/RECEIVER CONTAINER
THROUGH THE PORT |
SHIFTING ORDER |
FOR STEVEDORES (THE PORT) TO
IMPLEMENT THE SHIFTING OPERATIONS |
CARGO RECEIPT/DELIVERY, INTO/FROM WAREHOUSES |
TO DELIVER/RECEIVER BREAKBULK/BULK
CARGOES THROUGH THE PORT |
14. Are there problems encountered with respect to
documentation of the activities enumerated in 13.1 and 13.2?
(Identify the nature of the problems if any)
NO
Please provide a copy of report (if any) on
proposed solutions and actions undertaken to
identified problems.
15. Identify
security measures implemented in the operational area.
q
Only authorized labor have access to
operational areas.
þ
Authorized laborers are in uniform and wear
IDs and protective gears/hat.
þ
Slogans and safety signs are posted in
conspicuous places.
q
Pedestrian access lanes are clearly delineated.
þ
Security personnel are posted in strategic
locations.
q
Others (Please specify)
_________________________________________
Please attach copy of relevant documents on operational
security, such as: guidelines, rules and regulations,
problems encountered in the4 implementation, penalties and
sanctions, and , proposed solutions or actions undertaken.
16.
Are there incidences of breaches to the security of cargoes
and people
within
the port premises?
-
Cargo
þ
No
q Yes (Please specify nature
and frequency of occurrence as
well as reasons for breakdown in security).
-
Port Personnel/Users
þ
No
q Yes (Please specify nature
and frequency of occurrence as
well as reasons for breakdown in security).
17.
Are there existing procedures for setting claims brought above by loss
of/damaged to
life/property?
q No
þ
Yes (Briefly explain steps followed, time element
involved, persons/agencies involved and form required, nature and
frequency of occurrence as well as reasons).
MINUTES (OR STATEMENT)
SET UP BETWEEN THE PORT’S REPRESENTATIVE (SUCH AS CARGO SUPERINTENDENT,
FOREMAN, SAFETY OFFICER, V.V.) AND ALL CONCERNED PARTIES
WHEN INCIDENTS HAPPEN TO LIFE/PROPERTIES
Please attach copy of guidelines, systems and
procedures including flowchart (if any), forms used, problems
encountered, and, proposed solutions or actions undertaken.
18.
-
Is the existing billing and collection
system fully automated?
q Yes
þ
No
-
If yes, describe the system and include
flow charts?
__________________________________________________________________
__________________________________________________________________
Please attach copy of manual; flowchart (if any); forms used; problems
encountered; and, proposed solutions or actions undertaken.
19. Are the
source documents for purposes of timely billing of port charges received
on time ?
þ Yes
q
No. Please explain (Please identify the average period of
delay in terms of number of minutes/hours/days).
___________________________________________________________________
___________________________________________________________________
Please cite penalties and sanctions in case of delay,
problems encountered, and proposed solutions or actions undertaken.
20. Are
the date in the source document complete and accurate for purposes
of billing port charges?
þ Yes
q
No. Please explain
_
____________________________________________________________
21. Is the cargo
handling tariff schedule used uniform for all ports/terminals?
þ Yes
q
No. Please explain
Please attach copy of
port tariff schedule and guidelines, systems and procedures for
determining/computing cargo handling tariff.
22. Are
authorized cargo handling tariff properly billed and collected?
þ Yes
q
No. Please explain
Please identify
issues/problems encountered in billing and collection of cargo handling
tariff, proposed solutions or actions taken, and penalties and sanctions
23.
Do existing port
operations systems interface with other parties and
systems at the port/terminal?
(Identify with whom and explain briefly nature of
interface, e.g. with Shippers when cargo information is uploaded prior
to/upon vessel arrival, with Customs when cargoes are cleared for
loading/delivery, etc
q No
þ
If yes, indicate
|
Name of System Interfaced With
|
Nature of Interface |
With Whom
|
When Interfacing is done |
|
|
COMPUTER NETWORK AND EDI LINKAGES |
TRANSFER AND EXCHANGE ON CARGO INFORMATION IN
OPERATIONS |
- CUSTOMS
- SHIPPING LINES
- SHIP AGENTS
- CUSTOMS
|
REGULARLY |
|
Please attach
copy of manual of each system, flowchart (if any), forms used, problems
encountered
and, proposed solutions or actions undertaken
24.
Identify productivity standards used, if any, in the
various major areas of port operations.
|
Particulars |
Actual Performance |
Standards Prescribed |
|
Container Cargo Handling
(boxes per crane hour) |
14 |
15 |
|
General Cargo Handling (metric
tons per gross gang hour)
|
15 |
19 |
|
Dry Bulk
Handling (metric tons per ship hour)
|
250 |
300 |
|
Liquid Bulk
Handling (metric tons per ship hour)
|
|
|
|
Vessel Service Time/ Berthing
Time (hrs) |
16 / 24 |
20 / 24 |
|
Waiting Time (hrs) |
|
|
|
Port Turnaround Time (hrs) |
|
|
|
Berth Occupancy (%) |
47% |
70% |
25.
What are the reasons for inability to meet target
productivity level of operation?
CUSTOMS CLEARANCE, LATE OF ARRIVAL,
LACK OF CARGO FLOW,…
Please attach relevant guidelines, systems and procedures for monitoring
compliance to productivity standards, problems encountered, and proposed
solutions or actions undertaken.
26.
What amenities/facilities
are available at the port/terminal or operational
areas?
þ Toilet
þ Drinking Station
þ Calling Station
q
Others (Please
specify)___________________________________
_________________________________________________________
_________________________________________________________
|
|
C. |
Pilotage |
|
1. Is pilotage service a compulsory requirement of the
Authority?
þ
Yes
q
No
2.
If yes,
- Who provides pilotage services?
q
Port Authority/Owner/Operator
q
Terminal Operator
q
Private tug Operator
þ
Others (Please specify)
STATE-RUN PILOT CORPORATION
- What
are the qualifications required of pilots?
PROFESSIONAL
-
How many vessels avail of pilotage services per year?
ABOUT 3,852
VESSELS ENTERING THE PORTS IN HO CHI MINH CITY AREA
Please attach relevant guidelines, systems
and procedures (if any) used in the selection, monitoring and
evaluation
of performance/productivity of providers of pilotage services.
Discuss issues/problems encountered and proposed
solutions or actions undertaken.
- How many harbor pilots are available?
50
-
Who prescribes pilotage rates?
PILOTAGE
RATES PROMUGATED BY THE STATE PRICING COMMETTEE
UNIT PRICE FOR EACH
ENTRY OR DEPART APPLIED FOR ALL AREAS
(EXCEPT SOME WATERWAYS WITH SPECIFIC PROVISIONS)
No. |
DISTANCE OF PILOTAGE |
UNIT PRICES (USD/GRT-NAUTICAL MILES) |
MINIMUM RATES
(USD/VESSEL/EACH TIME) |
1 |
UP TO 10 MILES |
0,0034 |
100 |
2 |
UP TO 30 MILES |
0,0031 |
120 |
3 |
UP TO 60 MILES |
0,00262 |
150 |
4 |
> 60 MILES |
0,0022 |
170 |
Please
attach copy of schedule of pilotage rates, guidelines, systems and
procedures for determination, problems encountered and proposed
solutions or actions undertaken to address problems.
3.
Please identify the requirements for the accreditation/licensing of
pilots.
BEING GRADUATED WITH
A DEGREE OF MASTER FOR SEA-GOING VESSEL AND COMPLETING A PERIOD OF
APPRENTICESHIP WITH AND BEING WELL EVALUATED BY A PILOT CORPORATION.
4.
What are the procedures for accrediting pilots? Please
attach flowchart and pertinent documents.
CERTIFICATE OF
PILOT ISSUED BY PILOT VIETNAM NATIONAL MARITIME BUREAU (VINAMARINE) TO
QUALIFIED PILOTS WITH CLASSIFICATION AND ACCREDITION.
|
D. |
Tug Services |
|
1. Are tug services compulsory?
þ
Yes
q
No2.
If yes, who
provides tug services?
þ
Port Authority/Owner/Operator
q
Port Authority/Owner/Operator
q
Terminal Operator
q
Private tug Operator
q
Others (Please specify)
______________________
Please attach relevant guidelines, systems
and procedures (if any) used in the selection, monitoring and evaluation
of performance/productivity of tug services providers. Discuss
issues/problems encountered and proposed solutions
or actions
undertaken.
(NOT ATTACHED)
3.
What is the capacity (in horsepower or hp) of the
tugboat, how many of them are required for a given size (in
GRT) of
vessel and what is the prescribed rate or charge? (Please identify the
size of vessel in GRT, e.g. less
than 500 GRT – no tug is required, 500
GRT to 3,000 GRT – 1 tug of 1,000 hp, 3,000 GRT to 7,000 GRT – 2
tug of
1,000 hp each.)
|
Size of Vessels
(range in LOA)
|
No. & Capacity of Tug (hp) |
Rate/Charge
(in US$)
|
|
|
70 – 95 M |
1 x 500HP |
REFERRED TO (9) |
|
|
95 – 120 M |
2 x 500HP |
|
|
120 – 145 M |
1 x 500HP + 1 x 1000HP |
|
|
145 – 160 M |
2 x 1000HP |
|
|
160 – 175 M |
1 x 1000HP + 1 x 1500HP |
|
|
175 – 190 M |
2 x 1500HP |
|
|
190 – 205 M |
1 x 1500HP + 1 x 2000HP |
|
|
ABOVE 205 M |
2 x 2000HP |
|
Please attach guidelines, systems and procedures
for determination of tug capacity requirement, problems encountered
and
proposed solutions or actions undertaken.
4.
What are the liabilities and obligations of the tugboat
operator?
|
To Client |
PROVIDE TUG ASSISTANCES TO
VESSELS MANEUVERING TO ENTER IN/DEPART FROM THE PORT.
|
|
|
To Port Authority
|
CARRY OUT THE ORDERS OF THE
PORT AUTHORITY AS REGULATED BY VIETNAM MARITIME CODE. |
|
|
To Others (Please specify)
|
|
|
Please attach relevant guidelines, rules and
regulations, penalties and sanctions imposed for non-compliance to
obligations.(NOT ATTACHED)
5.
What are the types
of tug services being provided?
(Examples are towing, assistance to
entering/departing vessel, etc.)
þ
Towing assistance to entering/departing vessels
þ
Others (Please specify)
EMERGENCY RESPONSE / TOWAGE
AND SALVAGE SERVICES ON SEA
6. Please identify the
manpower involved in berthing/unberthing and give their qualifications.
|
Type of manpower |
Number Required |
Qualifications |
|
|
LINEMAN |
4 |
PROFESSIONAL |
|
7. Please identify the
requirements for the accreditation/licensing of tug service, citing
documents submitted, to
which authorities and other relevant
information.
|
Required Documents |
Submitted To |
|
|
REGISTER FORM (FOR TUGBOAT WITH HP BELOW 1,000HP) |
VIETNAM INLAND WATERWAY
ADMINISTRATION |
|
|
REISTER FORM (FOR TUGBOAT
WITH HP ABOVE 1,000HP) |
VIETNAM NATIONAL MARITIME
BUREAU (VINAMARINE) |
|
Please attach guidelines, procedures sample forms and relevant
documents. |
8.
What are the mandatory
tug requirements for berthing and unberthing of Vessels?
-
Requirements
for Berthing
ORDERS ISSUED BY SHIP’S
AGENTS
-
Requirements for
Unberthing
ORDERS ISSUED BY
SHIP’S AGENTS
Please submit pertinent
guidelines, procedures and sample forms.(NOT
ATTACHED)
-
How are the rates for tug services determined ?
....... RATES/CHAGES
FOR TUGBOAT ASSISTANCE PROMULGATED BY THE STATE PRICING COMMITTEE
CHARGES FOR
TUG BOAT ASSISTANCE
-
£ 500HP : 0,34 $/HP/HR.
- 501HP-1000HP : 170 $/HR FOR THE FIRST 500HP +
0,26
$/HP/HR FOR EACH ADD’L HP.
- 1001HP-1500HP : 300 $/HR FOR THE FIRST 1000HP
+
0,15 $/HP/HR FOR EACH ADD’L HP.
- ³ 1501HP :
375 $/HR FOR THE FIRST 1500HP +
0,05 $/HP/HR FOR EACH ADD’L HP.
DURATION: TUGBOAT
LEAVES ITS BASE & RETURNS. MINIMUM: 1 HR/EACH.
IN CASE TUGBOAT ORDERED OUTSIDE THE PORT AREA
RECEIVING THE VESSELS: CHARGES NEGOTIATED BETWEEN THE TUGBOAT OWNER AND
THE ORDERER, BUT NOT EXCESS 60% THE RATE
TUGBOAT ARRIVED ON TIME/VESSEL NOT YET ARRIVED:
50% THE RATES/WAITING TIME.
VESSEL DOES NOT ARRIVE OR MOVE, THE TUG HAS TO
RETURN: 50% THE RATES/WAITING TIME.
EXTRA CHARGES:
- ASSISTANCE IN WIND FORCES OF SCALES 6, 7:
INCREASE 30%; ABOVE SCALE 7: INCREASE 100%
- ASSISTANCE IN CASE OF SALVATION: RATE AS AGREED UPON
BETWEEN THE ENTITY PROVIDING AND THE
ENTITY REQUESTING THE SALVAGE
- TUGBOATS USED FOR TOWING/PUSHING: THE RATES FOR
HIRING TRANSPORT MEANS IN III/4.3
- ADVANCE NOTICE 2 HOURS. LATE ADVICE OR CANCELLATION:
WAITING CHARGE.
- SPECIFIC PRICE APPLIED FOR PASSENGER VESSELS
NAVIGATED IN REGISTERED WATERWAYS AND SCHEDULES
- NUMBER AND HORSEPOWER OF TUGBOAT AS STIPULATED BY
THE HARBOR MASTER
Please attach copy of schedule of tug services
rates, guidelines, systems and procedures for determination tug charges.
Discuss problems encountered and proposed solutions or actions
undertaken.
10. Please explain briefly the established
mechanism for determining the liability of the tugboat operator and
compensating aggrieved party, e.g. port authority for damage to port
facilities or shipping line for damage to
vessels.
TUGBOAT OPERATOR SET UP AND OPERATING UNDER THE
VIETNAMESE MARITIME CODE WITH THE LIABILITIES AND OBLIGATIONS AS
REGULATED IN THE CODE.
Please attach relevant guidelines, systems and
procedures, and flowchart. Identify issues/problems encountered proposed
solutions or actions undertaken.
(NOT ATTACHED)
As additional reference materials, it will be highly appreciated
if you provide a copy of the following documents:
- Annual reports
- Technical studies/Research Papers/Country
Papers pertaining to topics covered by the Survey.
- Study on Environmental Assessment or
Strengths/Weaknesses, Opportunities and threats (SWOT)
- Package of Incentives Available to Cargo
Handling, Pilotage and Tug Service Providers
- Value-Added Services Offered by Service
providers
- Institutional Arrangements/Linkages
- Extent of Private Sector
Involvement/Investment in Cargo Handling, Pilotage and Tug Operation
- Degree of Automation/Computerization of Port
Operation
|
|
|